This Privacy Policy explains how ComplyPOSH (www.complyposh.in), operated by Avik Gupta & Associates, Company Secretaries, Faridabad, Haryana, India (“we”, “us”), collects, uses and protects personal data when you use this website, our courses and our services. We follow the Digital Personal Data Protection Act, 2023 and the Information Technology Act, 2000.
1. What we collect
- Enquiry and contact forms — name, phone number, email, organisation, organisation size, the service you are interested in and your message.
- Online courses — when you create a student account: name, email, login details, course progress, assessment results and certificates issued.
- Certificates — certificate number, holder’s name, location, course and date of completion, kept so that anyone holding the certificate number can verify it.
- Payments — payments are processed by Razorpay. We receive the payment status, amount, name, email and phone number. We never see or store your card, UPI or bank details.
- Website statistics — pages visited, the website you came from, and device/browser type. Our visitor counter sets no cookies and does not store IP addresses.
- WhatsApp, email and phone — whatever you choose to share when you contact us.
2. How we use it
- To reply to enquiries and provide the services, courses, toolkits and certificates you ask for.
- To process payments, send download links, joining details and invoices.
- To verify certificates when a certificate number is entered on our verification page.
- To improve the website and our content, and to keep the website secure.
- To send updates about POSH law or our programmes — only if you asked for them; you can opt out at any time.
We do not sell or rent your personal data.
3. Who we share it with
Only with service providers who help us run the website and services — website hosting, email delivery, Razorpay (payments) and Google (search and advertising services) — and only as needed for that purpose, or where the law requires it.
4. Cookies and advertising
This website may use cookies for basic functions (for example, staying logged in to a course). We may show advertisements served by Google AdSense:
- Third-party vendors, including Google, use cookies to serve ads based on a user’s prior visits to this website or other websites.
- Google’s use of advertising cookies enables it and its partners to serve ads to users based on their visits to this site and/or other sites on the Internet.
- You may opt out of personalised advertising by visiting Google Ads Settings, or opt out of some third-party vendors’ cookies at www.aboutads.info.
- How Google uses data: policies.google.com/technologies/partner-sites.
You can block or delete cookies in your browser settings; some features may then not work.
5. How long we keep it
Enquiries are kept for up to 3 years. Course and certificate records are kept for as long as the certificate may need to be verified. Payment records are kept for the period required by tax and accounting laws.
6. Security
The website uses HTTPS. Access to personal data is limited to people who need it to serve you. No method of transmission over the Internet is completely secure, but we take reasonable care to protect your data.
7. Your rights
You may ask us to access, correct, update or erase your personal data, withdraw consent, or nominate another person to exercise your rights. Write to us at the email below and we will respond within a reasonable time.
8. Children
Our website and services are meant for adults and organisations. We do not knowingly collect personal data of children.
9. Grievance Officer
CS Avik Gupta
ComplyPOSH — Avik Gupta & Associates, Company Secretaries
Email: info@complyposh.in · Phone: +91 80765 28319
Faridabad, Haryana, India
10. Changes
We may update this policy. The date at the top shows the latest version.