This policy applies to purchases made on www.complyposh.in from ComplyPOSH (Avik Gupta & Associates, Company Secretaries). Payments are processed by Razorpay.
1. POSH Act Compliance Toolkit (digital download)
- The toolkit is a digital product delivered instantly by download link, so it is not refundable once the link has been sent.
- If your payment was successful but you did not receive the download link within 24 hours, write to us and we will resend it — or refund you if we cannot deliver it.
- If you were charged twice for the same order, the duplicate payment is refunded in full.
2. Masterclass and live training
- If you cannot attend after registering, you may move your seat to the next batch, or nominate a colleague, by informing us before the session starts.
- If we cancel or reschedule a session and the new date does not suit you, you get a full refund.
3. Online courses
Paid online courses are not refundable once course access has been given, except where you were charged twice or access could not be provided.
4. Professional services
Fees for advisory, audit, policy drafting, IC member and filing services are governed by the engagement letter or quotation agreed with you.
5. How refunds are made
Approved refunds are made to the original payment method within 7 working days of approval. Your bank may take a few more days to show it.
6. Contact
Email info@complyposh.in or call +91 80765 28319 with your name, payment ID and the reason.
